Privacy Policy

1. Overview

General information

Protecting personal data is important to us. This Privacy Policy explains which personal data is processed when you visit this website and when you use our contact and consultation options.

Personal data means any information relating to an identified or identifiable natural person, for example name, email address, telephone number, IP address or communication content.

2. Controller

Controller responsible for data processing

Company

rs-nano.pl sp. z o.o.

Legal form

Spółka z ograniczoną odpowiedzialnością / limited liability company under Polish law

Address

ul. Drzewieckiego 19D
54-129 Wrocław
Poland

Represented by

B.Eng. Ralf Skrzypczak
Managing Director

Website

https://sunparq.com/

3. Data Protection Officer

Data Protection Officer

A Data Protection Officer has not currently been appointed.

For questions about data protection, you can contact us at any time using the contact details provided above.

4. Website provision

Hosting and server log files

When this website is accessed, the hosting provider automatically processes technical data that is required to display the website, ensure stability and security, and trace attacks or malfunctions.

This may include in particular:

• IP address of the requesting device
• date and time of access
• page or file accessed
• amount of data transferred
• browser type and browser version
• operating system
• referrer URL

The legal basis is our legitimate interest in providing a secure and functional website, Art. 6(1)(f) GDPR.

5. Contact

Contact form, email and telephone

If you contact us via contact form, email or telephone, we process the information you provide in order to handle your request and enable follow-up communication.

This may include in particular the following data:

• name, if provided
• company, if provided
• business email address
• telephone number
• subject of the request
• content of the message
• language and source of the request
• information on measuring instruments, software, training or O&M processes

Depending on the request, the legal basis is taking steps prior to entering into a contract, performance of a contract or our legitimate interest in handling business enquiries, Art. 6(1)(b) and Art. 6(1)(f) GDPR.

6. Consultation appointments

15-minute consultation and appointment coordination

If you request a 15-minute consultation, we process the information required to review the request, coordinate an appointment, prepare the call and enable follow-up communication.

Appointment coordination currently takes place via contact form, email or direct communication. If an external appointment-booking service is used in the future, this section will be updated accordingly.

Purpose

Scheduling, preparing and carrying out consultation calls

Data

Email address, telephone number, subject, message and consent

7. Business relationship

Processing in connection with offers, training and support

If you request or order an assessment, training, rollout, Operational Readiness or support services, we process data required for preparing offers, contract performance, communication, invoicing and service delivery.

This may also include technical information that you voluntarily provide in the course of our cooperation, for example information on measuring instruments, software, O&M processes, measurement data structures, reporting requirements or specific technical questions.

The legal basis is taking steps prior to entering into a contract, performance of a contract, legal obligations where applicable, and our legitimate interest in proper documentation and customer communication, Art. 6(1)(b), Art. 6(1)(c) and Art. 6(1)(f) GDPR.

8. Newsletter

Newsletter and email communication

No newsletter is currently offered through this website. If a newsletter is introduced in the future, only the data required for that purpose will be processed and this section will be updated accordingly.

Newsletter subscription would take place only on the basis of your consent. You may withdraw consent at any time with effect for the future.

9. Cookies & consent

Cookies, local storage and consent management

This website may use cookies or comparable technologies. Technically necessary cookies are used to provide the website. Non-essential cookies, for example for analytics, marketing or embedded third-party content, are used only after the corresponding consent has been given.

You may withdraw or change your consent at any time with effect for the future via the cookie settings of this website, where available.

10. Analytics

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics helps us understand how visitors use this website, which content is relevant and how we can improve structure, content and user guidance.

Google Analytics is used on this website only if you have given prior consent through the cookie consent tool. Without your consent, Google Analytics is not activated.

The following data may be processed as part of web analytics:

• pages and content accessed
• date and time of access
• time spent and interactions on the website
• referrer URL, meaning the previously visited page
• approximate geographic information
• technical information on browser, device, operating system and screen resolution
• randomly generated user or client IDs in cookies or comparable technologies

According to Google, individual IP addresses of users in the EU are not logged or stored in Google Analytics. Google states that IP address data from EU access is used only to derive approximate location information and is then deleted.

The legal basis for the use of Google Analytics is your consent, Art. 6(1)(a) GDPR. You can withdraw consent at any time with effect for the future via the cookie settings of this website.

Provider

Google Ireland Limited
Gordon House, Barrow Street
Dublin 4
Ireland

Service

Google Analytics 4

Purpose

Reach measurement, analysis of website use, improvement of content, navigation and user guidance

Legal basis

Consent under Art. 6(1)(a) GDPR

Storage period

The specific storage period depends on the settings in the Google Analytics property. In the standard version of Google Analytics 4, retention options for user and event data include in particular 2 months or 14 months.

Data transfers

Processing by Google may also take place outside the EU or the EEA. For international data transfers, Google refers among other things to the EU-U.S. Data Privacy Framework and to standard contractual clauses.

We do not use Google Analytics to personally identify visitors. Personally identifying information such as name, email address or telephone number is not intentionally transmitted to Google Analytics.

11. Embedded content

YouTube, videos and external content

Videos or other content from external providers may be embedded on this website. When such content is loaded, personal data may be transmitted to the respective provider.

Where possible, we use privacy-friendly embedding options.

12. CRM & sales processes

CRM, lead management and B2B communication

To process requests and maintain business contacts, email, office, CRM or documentation systems may be used. Contact details, conversation notes, offer status, communication history and relevant information relating to the request may be processed.

13. Recipients

Recipients of personal data

Personal data may be transmitted to service providers who support us with operations, communication, hosting, IT, analytics, accounting or contract performance.

Data is transmitted only where this is necessary and where an appropriate legal basis exists.

• hosting and IT service providers
• email and office providers
• appointment-booking and video-conferencing providers, where applicable
• CRM and project management systems, where applicable
• tax advisors, accounting and payment service providers
• technical partners, where this is required for service delivery

14. Third-country transfers

Transfer of data to third countries

Where personal data is transferred to providers outside the EU or the EEA, this takes place only on the basis of appropriate safeguards or statutory permissions, for example an adequacy decision, standard contractual clauses or explicit consent.

15. Storage period

Duration of storage

We store personal data only for as long as is necessary for the respective purposes or as long as statutory retention obligations apply.

Request data is regularly deleted once the request has been finally handled and there are no legal or contractual reasons for further storage. Contract and billing data may be stored for longer due to statutory retention obligations.

16. Rights of data subjects

Your data protection rights

Data subjects have, subject to the conditions set out in the GDPR, in particular the following rights:

• right of access to processed personal data
• right to rectification of inaccurate data
• right to erasure
• right to restriction of processing
• right to data portability
• right to object to certain processing activities
• right to withdraw consent granted with effect for the future
• right to lodge a complaint with a data protection supervisory authority

To exercise your rights, you can contact us at any time using the contact details provided above.

17. Supervisory authority

Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a competent data protection supervisory authority if you believe that the processing of your personal data violates data protection law.

For the controller established in Poland, the relevant supervisory authority is in particular the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych, UODO), ul. Stanisława Moniuszki 1A, 00-014 Warsaw, Poland. Depending on your place of residence, you may also be able to contact another competent EU supervisory authority.

18. Security

SSL/TLS encryption

This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content. You can recognise an encrypted connection, among other things, by the fact that the browser address bar begins with “https://”.

19. Update

Changes to this Privacy Policy

We reserve the right to adapt this Privacy Policy if technical, legal or organisational changes occur.

Last updated: July 2026